Challenge

The key challenge was to facilitate a laundry service in Sri Lanka that allows people to receive comprehensive laundry services from pickup & cleaning to delivery with the convenience of ordering services online.  This required an engaging mobile application with complex functionality along with a user-centric website to reach potential customers.

  • Compelling branding & collateral was required to convey a persuasive message to potential customers.
  • The system should accommodate a complex user-flow with multiple order status updates.
  • Inefficient management of logistics. 
  • The solution should seamlessly handle orders, process payments & provide invoicing facilities.
  • Applications require engaging user-interfaces & fast loading times for an optimal user experience.
Washapp Case Study Challenge
Washapp 4

SOLUTION

A comprehensive solution that spans across all business activities. The solution integrated the company’s POS systems & included a robust back-end to manage the delivery fleet, staff & laundry orders.

  • Compelling branding material was designed including logos, promotional pamphlets, brochures, social media video commercials & more.
  • State-of-the-art native coded, highly design-oriented applications with intuitive & interactive interfaces for iOS & Android platforms.
  • A responsive website with a clean interface that facilitates orders in a few quick steps & processes online payments.
  • A robust back-end with detailed reporting facilities was produced.
  • Easy maintenance & scalability for future enhancement.

Technology Used

Angular
Angular
Beans-Talk
Beans-Talk
Java
Java
Less
Less
Node
Node
PHP
PHP
SaaS
SaaS
MVC
MVC
Mongo-DB
Mongo-DB
MySQL
MySQL
CodeIgniter
CodeIgniter
Swift
Swift
Google Cloud

Our Roles

  • Business Analysis & Roadmap
  • Back Office for Washing Plant
  • Back Office for Logistics
  • Time Management Module
  • Factory Management Module
  • Back Office for Laundry Products
  • Order Management Module
  • Customer Management Module
  • iOS & Android Mobile Applications 
  • Web Application 

Impact

Washapp has become analogous to an “Uber for laundry” in Sri Lanka with its revolutionary, first of its kind personalized web & mobile based laundry service. The convenience of using the laundry service has made the company a favorite among the working population living in congested urban areas & those on tight work schedules.

The solution seamlessly integrates the company’s operations, management & order tracking while opening avenues for revenue generation through engaging & intuitive user-interfaces for mobile & desktop users. Washapp is now a fully-fledged online laundry service where all business operations with the exception of cleaning are powered by the digital solution crafted by LAYOUTindex.

  • Managing returning customers is a breeze as the system remembers user preferences.
  • Business operations are organized as the system keeps track of orders from beginning to the end.
  • Scheduling is much more convenient as data is synchronized throughout various system components.
  • Location-based tracking makes scheduling deliveries efficient & ensures timely delivery.
  • Order management is enhanced as historical orders, completion & other important information could be useful in the decision making process.
  • A compelling enterprise story along with persuasive branding has increased customer retention & has helped the company achieve exponential growth.

Success Story

Washap4

Kalhara Hapuarachchi

Chief Executive Officer

I had a brand new concept of introducing an on-demand laundry service in Sri Lanka that allows people to use a mobile app or website to book a pickup service to collect dirty laundry and drop off clean, freshly ironed clothes. After months of searching for a full service digital agency that will work with me to create, launch and market this solution, I came across LAYOUTindex.

 LAYOUTindex from day one have always kept me in the loop and gotten my feedback whilst simultaneously suggesting design and functionality improvements. They have been very patient in entertaining many of my requests and have been highly responsive whenever I needed to get in touch. The management team coordinated with me all the time during development of the website, mobile apps and other back-end systems so that everyone was kept in the loop and the launch went off without a hitch. I am grateful to LAYOUTindex for bringing my concept to reality and providing me with a solution that has only gotten me positive feedback.

Our global exposure
750
Projects
10
Years in
business
25
Industries
10
Counties
100
Clients

Do not hesitate to get in touch with us. Feel free to discuss your next big idea, digital revamp or software project & the LAYOUTindex team will convert your idea into a transformational digital product or solution.