Privacy Policy

Who We Are

LAYOUTindex is a software development brand operated through affiliated organisations in the United Kingdom, Sri Lanka and the United States, including LAYOUTindex UK Ltd, LAYOUTindex (Pvt) Ltd and Lease Solutions LLC.

The LAYOUTindex organisation responsible for personal information will generally depend on the organisation with which you communicate or contract. LAYOUTindex UK Ltd, registered in England and Wales, is the primary privacy contact for information collected through layoutindex.com.

Our Role

LAYOUTindex normally acts as a controller when it determines how personal information is used for its own business activities, including website operation, enquiries, customer relationships, billing, recruitment, security and marketing.

When LAYOUTindex develops, hosts, manages, maintains or supports software on behalf of a customer, that customer will normally determine why the personal information is processed and act as the controller. LAYOUTindex will normally process the information on the customer's behalf under the applicable contract and, where relevant, a Data Processing Agreement.

How We Collect Information

We may collect personal information about you in the following ways:

1. directly from your verbal or written input, such as when you make an enquiry, enter into a contract, apply for a role or choose to receive marketing communications;
2. automatically through our website and related technologies, including server logs, device information and cookies, where permitted; or
3. from third parties where relevant, such as service providers, business contacts, recruitment platforms or public professional sources.

Information You Provide

The types of information that we collect directly from you or through your use of our websites and services may include the following, depending on how you interact with us:

• Contact details, such as your name, email address, postal address and telephone number;
• Business and professional details, such as your organisation and role;
• Enquiries, correspondence, feedback and support information that you provide;
• Recruitment information, such as a CV, employment history and qualifications, if you apply for a role;
• Billing and transaction details needed to manage a commercial relationship; and
• Communication and marketing preferences.

When you contact us through our website, email, telephone, support channels or other communication methods, we may retain a record of the communication and the information you provide. We use this information to respond to your request, deliver services, manage our business relationship and maintain appropriate business and support records.

Website Logs and Cookies

When you use our website, our systems may record technical information such as your IP address, browser and device type, pages visited, referring website, and the date and time of access. We use this information to operate, secure, maintain and understand the use of the website.

Strictly necessary cookies may be used to operate the website. Where required, analytics, preference or marketing cookies are used only after the appropriate consent has been obtained through the website's cookie-preference controls.

Information We Receive from Other Sources

We may receive limited information from service providers, business contacts, recruitment platforms, referrals or public professional sources where relevant to an enquiry, application or business relationship.

How We Use Personal Information

We may use personal information to operate our website and business; respond to enquiries; provide, host, maintain and support services; manage customer and supplier relationships; process billing and payments; recruit staff; protect our systems and users; meet legal obligations; and improve and market our services.

Where required by applicable law, we rely on an appropriate legal basis for this use, such as performing a contract, taking steps at your request before entering into a contract, complying with a legal obligation, pursuing our legitimate business interests, or obtaining consent.

Marketing Preferences

We may send business contacts information about our services, products, events and company updates where permitted by applicable law. You may opt out at any time by using the unsubscribe link in the communication or by contacting us. We may retain a limited suppression record to ensure that your preference continues to be respected.

Sharing Personal Information

We may share personal information with affiliated organisations and service providers that support our website and business, including hosting, software, communications, professional advisory, payment, analytics and security providers. They may use the information only as permitted by the relevant contract and applicable law.

We may also disclose information where required by law, regulation, court order or a competent authority; to establish, exercise or defend legal claims; to protect the rights, property or safety of LAYOUTindex, our customers or others; or in connection with a merger, reorganisation, sale or transfer of all or part of a business or its assets.

International Transfers

Because LAYOUTindex operates through affiliated organisations and service providers in several countries, personal information may be transferred internationally. Where required, we use appropriate contractual or other safeguards for these transfers.

Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain appropriate business records, meet legal, accounting or reporting requirements, and establish or defend legal claims. Retention periods vary according to the nature of the information and the relevant legal and business requirements.

Security

We use reasonable technical and organisational measures intended to protect personal information against unauthorised access, alteration, disclosure, loss or destruction. The measures used depend on the nature of the information and the relevant service. However, no internet-based or electronic system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable data-protection law, you may have the right to request access to, correction of, deletion of, restriction of or objection to the processing of your personal information. You may also have the right to withdraw consent, object to direct marketing, request data portability and complain to an applicable data-protection authority.

Where LAYOUTindex processes personal information on behalf of one of its customers, you should normally contact that customer first. LAYOUTindex will assist the customer where required under the applicable agreement and law.

You may submit a request in writing using the registered office address below. We may need to verify your identity before responding.

Third-Party Links

Our website may contain links to websites operated by third parties. LAYOUTindex is not responsible for the content, security or privacy practices of those websites. We recommend reviewing the relevant third-party privacy policy before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, practices or legal obligations. We will publish the updated version on this page and revise the “Last Updated” date above.

Privacy Enquiries

LAYOUTindex
Primary privacy contact: LAYOUTindex UK Ltd
Registered in England and Wales
Company number: 14295026
Registered office: Unit 1A, Meadway Court, Rutherford Close, Stevenage SG12EF, United Kingdom