Delivery Policy

1. Overview

LAYOUTindex UK Ltd provides digital products and services. No physical goods are shipped.

2. Delivery Method

Delivery is carried out electronically and may include:

• Access to a SaaS platform
• Deployment of custom-built software
• Delivery of digital assets or systems
• Completion of defined project milestones

3. Delivery Timeframes

Delivery timelines vary depending on the scope and complexity of the project and are defined within the client agreement.

For SaaS products, access is typically granted upon successful payment and account setup.

4. Milestones and UAT

For custom software development:

• Delivery may occur in phases based on agreed milestones
• Final delivery is typically confirmed upon successful User Acceptance Testing (UAT) and sign-off

5. Client Dependencies

Delivery timelines are dependent on the client’s timely provision of required inputs, approvals, and feedback. Delays in these may affect delivery schedules.

6. Changes to Scope

Any changes to agreed requirements may result in revised delivery timelines and costs, as mutually agreed between both parties.

7. Confirmation of Delivery

Delivery is considered complete when:

• Access to the system has been provided, or
• A milestone or final deliverable has been accepted, or
• UAT sign-off has been obtained